Raiseaticket | Help Centre
  • Features
  • Setup Guide
  • Agent Guide
  • FAQs
  • Raiseaticket

FAQs


  • Getting Started
  • Portal
  • Admin
  • Agents
  • Users
  • Security
  • Email
  • Notifications
  • SLA
  • Reports
  • Knowledge Base
What is the difference between a helpdesk and a service desk?

When is it appropriate to escalate a helpdesk ticket?

Why Do IT Support Teams Need an IT Ticketing System?

What Is IT Help Desk Software in Raiseaticket?

How do I create a knowledge base for our agents?

How knowledge base helps users and agents?

How to setup knowledge base for customers/clients?

How do I control or restrict the visibility of the articles in knowledge base?


Raiseaticket Free Helpdesk

Raiseaticket

  • Home
  • About
  • Careers
  • Login
  • Sign up

Product

  • Features
  • Services
  • Pricing
  • Free Helpdesk
  • Helpdesk Software
  • Free cloud-based helpdesk
  • Free Helpdesk Dashboard
  • Free Ticketing Software
  • Free Email Ticketing System
  • Free Helpdesk SLA Management
  • Reports And Analytics
  • Role Of Free Helpdesk
  • Helpdesk Best Practices

Support

  • Setup Guide
  • Agent Guide
  • Helpdesk
  • Helpdesk Notifications
  • Helpdesk Metrics
  • Integration
  • FAQs
  • Login
  • Contact Support

Follow us on

        

Contact

  • Contact us
Powered byFonicom
Privacy PolicyTerms of serviceFAQsSetup Guide
Copyright © 2025 | raiseaticket.com| All Rights Reserved