How does Office 365 improve email management in Raiseaticket Premium?
How do I whitelist the domain in Gmail?
How do I add the domain to the Tenant Allow/Block List in Microsoft Exchange online?
What is the default support email address for our Raiseaticket tenant after onboarding?
How can I contact the helpdesk via email?
How do I add additional email addresses or email channels for the users to submit tickets?
How do I configure email notifications for ticket actions?
How do I block a user from submitting tickets?
What are the channels of communication on Raiseaticket?
Is the user notified when the ticket is created on a holiday or outside operating hours?
How do I customise the content of the email notifications?
Is a notification sent to the users or agents for a new reply on the ticket?
What happens when I mark a ticket as spam?
How do I move from a shared Outlook mailbox to Raiseaticket?
How do I move from a shared Gmail inbox to Raiseaticket?
What is an Auto-Response Email?