How are the tickets organized in the web portal?
How can I allow only signed-in users to submit a ticket via web portal?
Can anonymous or unauthenticated users create tickets on my web portal?
How do I stop accepting tickets created by anonymous or unauthenticated users on my helpdesk portal?
Which time zone applies to my raiseaticket helpdesk portal?
How to add Multi-factor Authentication to my portal?
What is the difference between an agent and a user?


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