What information is required to integrate Office 365 with Raiseaticket in the Premium version?
What is the default support email address for our Raiseaticket tenant after onboarding?
Is it possible to integrate with an Office 365 mailbox and set the official tenant work email as the default sender?
What's the advantage of integrating office 365 work mail in Raiseaticket ticketing system?
How Can I Add SSO with Office 365 in Raiseaticket?
How can I contact the helpdesk via email?
How do I add additional email addresses or email channels for the users to submit tickets?
How can I block a user from emailing us?
What are the channels of communication on Raiseaticket?
Is the user notified when the ticket is created on a holiday or outside operating hours?
Is a notification sent to the users or agents for a new reply on the ticket?
What does it mean when you mark a ticket as spam?


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