How does Office 365 improve email management in Raiseaticket Premium?
What is the default support email address for our Raiseaticket tenant after onboarding?
How can I contact the helpdesk via email?
How do I add additional email addresses or email channels for the users to submit tickets?
How can I block a user from emailing us?
What are the channels of communication on Raiseaticket?
Is the user notified when the ticket is created on a holiday or outside operating hours?
Is a notification sent to the users or agents for a new reply on the ticket?
What does it mean when you mark a ticket as spam?


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