How do I customise the content of the email notifications?

Admin can customise the content of email templates as required by navigating to Settings > Email Template.

 

Email Template
 
 
 
 
Last reviewed17 August 2026
Maintained byRaiseaticket Support
Applies toFree plan
Required roleAdministrator
Raiseaticket
Customer experiences are managed better with Raiseaticket.
Get started for free
Similar Questions

Is it possible to integrate with an Office 365 mailbox and set the official tenant work email as the default sender?

How do I configure email notifications for ticket actions?