What information is required to integrate Office 365 with Raiseaticket in the Premium version?


The Office 365 integration process in the Premium version of Raiseaticket is automated through the  portal settings as admin.
An Office 365 administrator account is required to complete the setup successfully.

To integrate Office 365, you will need to provide the following details from your Microsoft Azure portal:

  • Tenant ID
    The unique identifier for your Azure Active Directory (AAD) instance.
  • Client ID (also known as Application ID)
    The unique ID assigned to your registered application within Azure AD.
  • Client Secret
    A secure password generated for the application, used to authenticate requests between Raiseaticket and Office 365 services.
  • Secret ID
    The identifier associated with the specific client secret in Azure AD, useful for managing and rotating secrets.
  • Authorization Endpoint
    The URL used to authenticate and authorize Raiseaticket’s access to your Office 365 tenant.
    (Typically: https://login.microsoftonline.com/{tenant}/oauth2/v2.0/authorize)
  • Token Endpoint
    The URL that Raiseaticket uses to obtain access tokens and refresh tokens after authorization.
    (Typically: https://login.microsoftonline.com/{tenant}/oauth2/v2.0/token)

Raiseaticket will securely use this information to establish a trusted connection to your Office 365 environment.