What's the advantage of integrating office 365 work mail in Raiseaticket ticketing system?
Integrating Office 365 email with a ticketing system centralizes communication, automates ticket creation, and improves collaboration by logging all inquiries as tickets. It enables SLA tracking, automatic responses, and prioritized handling, ensuring no emails are missed and support workflows are streamlined. This leads to faster response times, reduced email clutter, and better customer service.
