How do I update my payment method?

To update your payment method:
 
  1. Log in as Admin or Super Admin
  2. Go to Settings > Agents (or Billing)
  3. Click "Manage Payment Method" or "Update Payment".
  4. Enter your new card or payment details
  5. Save changes
 

Raiseaticket helpdesk request

 
Your updated payment method will be used for:
 
  • All future renewals
  • Any pending retry (if a previous payment failed).
 
If you had a failed payment, updating your method will automatically trigger a retry.
Last reviewed17 August 2026
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