How do I reduce my agents or cancel my subscription?

Q: How do I reduce my agents or cancel my subscription?

To reduce your agent count or cancel: Option 1 - Disable unused agents : Go to Settings > Agents Disable agents you no longer need Disabled agents do not count toward your limit. This frees up seats for new agents if needed Option 2 - Stop auto-renewal : Go to Settings > Agents Turn off auto-renewal Your current agents remain active until the billing period ends At renewal, the extra packs will not be charged. Important notes : You cannot remove individual packs mid-year. There are no partial refunds for the current billing period. Changes take effect at your next renewal date. Your free 5 agents are always available regardless of subscription status.

Question

Accepted Answer

To reduce your agent count or cancel:

Option 1 - Disable unused agents:

Go to Settings > Agents
Disable agents you no longer need
Disabled agents do not count toward your limit.
This frees up seats for new agents if needed

Reduce Agents

Option 2 - Stop auto-renewal:

Go to Settings > Agents
Turn off auto-renewal
Your current agents remain active until the billing period ends
At renewal, the extra packs will not be charged.

Important notes:

You cannot remove individual packs mid-year.
There are no partial refunds for the current billing period.
Changes take effect at your next renewal date.
Your free 5 agents are always available regardless of subscription status.

How do I reduce my agents or cancel my subscription?

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