How do I connect my existing support email to Raiseaticket?


When you create your portal, you get a dedicated support email: [email protected]

To receive tickets from your existing support email (e.g., [email protected]), set up email forwarding:

  • Log into your email provider (Gmail, Office 365, etc.)
  • Set up auto-forwarding to your Raiseaticket support email address.
  • All forwarded emails will automatically create tickets in your portal.

Setup guides by provider:

Want additional email channels? Go to Settings > Email Channel to add more email addresses.

Last reviewed17 August 2026
Maintained byRaiseaticket Support
Applies toFree plan
Required roleAdministrator
Raiseaticket
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