How do I connect my existing support email to Raiseaticket?
When you create your portal, you get a dedicated support email: support@yourdomain.raiseaticket.com
To receive tickets from your existing support email (e.g., help@yourcompany.com), set up email forwarding:
- Log into your email provider (Gmail, Office 365, etc.)
- Set up auto-forwarding to your Raiseaticket support email address
- All forwarded emails will automatically create tickets in your portal
Setup guides by provider:
Want additional email channels? Go to Settings > Email Channel to add more email addresses.
