How do I browse or search for tickets?

Raiseaticket has multiple built-in-overviews to browse the tickets.

  • Assigned to me
  • Unassigned
  • My group
  • All (helpdesk portal wide)
  • Overdue
  • To be approved
  • Resolved
  • Bookmarked
  • Recently viewed
  • Raised on my behalf

Ticket list filter

Advance Search:

In case if you are looking for an old ticket, use the advanced search bar to find the tickets with the various search options.

Advanced search
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