How do I browse or search for tickets?
Raiseaticket has multiple built-in-overviews to browse the tickets.
- Assigned to me
- Unassigned
- My group
- All (helpdesk portal wide)
- Overdue
- To be approved
- Resolved
- Bookmarked
- Recently viewed
- Raised on my behalf
Advance Search:
In case if you are looking for an old ticket, use the advanced search bar to find the tickets with the various search options.
