Can I get a refund for unused agent packs?


Agent subscriptions are billed annually and are non-refundable for the current billing period.
 
If you no longer need all your agents:
  • Disable unused agents to free up seats immediately.
  • urn off auto-renewal to stop future charges.
  • At your next renewal, purchase only what you need.
 
The free 5 agents remain available regardless of subscription status.
 
For exceptional circumstances, please contact support.
Last reviewed17 August 2026
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