What is the attachment size limit in a ticket reply?

It is not recommended to exceed a 25MB attachment size.

Last reviewed17 August 2026
Maintained byRaiseaticket Support
Applies toFree plan
Required roleAny
Raiseaticket
Customer experiences are managed better with Raiseaticket.
Get started for free
Similar Questions

How do I export tickets in my Raiseaticket helpdesk portal?

Can I download the attachments in a ticket?

Is there a character limit on the ticket reply or notes?