Data and Customer Experience:
I would use data to explore and visualise the below Customer Experience questions or build blocks.
Optimization of Support Operations: Data can be used to track support team performance, identify areas for improvement, and optimize support operations. This can help businesses to reduce response times, improve resolution rates, and enhance the overall support experience.
Customer Feedback: Data collected from customer feedback can help businesses to identify areas for improvement and take action to address customer concerns. This feedback can also be used to measure customer satisfaction and identify opportunities for service or product improvements.