Can dashboards and reports be customised?

Q: Can dashboards and reports be customised?

Absolutely. Raiseaticket allows enterprises to customise dashboards and reports to reflect the KPIs most important to their business. Options include: Adding metrics such as first-contact resolution, backlog growth, or escalations. Applying filters by team, customer segment, or ticket type. Creating tailored widgets for leadership, team leads, or compliance officers. Customisation ensures reporting isn’t generic—it’s aligned with your enterprise goals and success metrics .

Question

Accepted Answer

Absolutely. Raiseaticket allows enterprises to customise dashboards and reports to reflect the KPIs most important to their business. Options include:

Adding metrics such as first-contact resolution, backlog growth, or escalations.
Applying filters by team, customer segment, or ticket type.
Creating tailored widgets for leadership, team leads, or compliance officers.

Customisation ensures reporting isn’t generic—it’s aligned with your enterprise goals and success metrics.

Can dashboards and reports be customised?

Customer experiences are managed better with Raiseaticket.