Why can't I add a new agent?
If you are unable to add a new agent, it is likely because you have reached your agent limit.
To check:
- Go to Settings > Agents
- View your current usage (e.g., "5 of 5 agents used").
To resolve:
- Purchase an additional agent pack (adds 5 seats).
- Or disable an existing agent you no longer need (disabled agents free up a seat).
Remember: Your portal includes 5 free agents. Each purchased pack adds 5 more.
If you believe this is an error, contact support with your portal details.
Last reviewed17 August 2026
Maintained byRaiseaticket Support
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