What is the Support Widget and how do I use it?

Available as a Premium add-on, the Support Widget allows your users to contact support directly from your website or app without leaving the page.

With the Support Widget, users can:

• Submit support tickets instantly.
• Ask questions or report issues in real time.
• Track responses without navigating to a separate support portal.

How to use the Support Widget

1. Embed the provided widget code into your website or application.
2. Customize the widget’s appearance and behavior (optional).
3. Once live, users can click the widget icon to start a support request.

All messages submitted through the widget are automatically converted into tickets and managed from your Raiseaticket inbox.