What does each filter do?

Q: What does each filter do?

Filter What it does Date range Keeps tickets raised between the two dates, in your timezone. The primary basis for most tiles. Group Keeps tickets belonging to the selected group(s). Agent Keeps tickets assigned to the selected agent(s). Created By Keeps tickets raised by the selected requester(s). Type / Category Keeps tickets of the selected type(s)/categor(ies). Priority Keeps tickets at the selected priority level(s). Company Keeps tickets whose requester belongs to the selected company. Channel Keeps tickets that arrived via the selected source(s) - Web, Email, Portal, etc.

Question

Accepted Answer

Filter	What it does
Date range	Keeps tickets raised between the two dates, in your timezone. The primary basis for most tiles.
Group	Keeps tickets belonging to the selected group(s).
Agent	Keeps tickets assigned to the selected agent(s).
Created By	Keeps tickets raised by the selected requester(s).
Type / Category	Keeps tickets of the selected type(s)/categor(ies).
Priority	Keeps tickets at the selected priority level(s).
Company	Keeps tickets whose requester belongs to the selected company.
Channel	Keeps tickets that arrived via the selected source(s) - Web, Email, Portal, etc.

What does each filter do?

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